I went in as scheduled this morning to have my after pics and measurements taken. The situation at Gold’s Gym was nothing short of completely unprofessional and disappointing. There was no one connected to the Gold’s Challenge there to do the measurements. None of the employees seemed to have any idea what was going on. The manager, in particular, was clueless. They finally got one of the reception guys to measure me and take the picture. The first thing he says to me is “Do you know how to use this camera ?” Then when we get to measuring, he’s asking me where to hold the tape. I really was just angry. I went up to the manager to ask what was going on, and all he could do was throw his hands up and say” I don’t know what to tell you.” As unprofessional and inept as I’ve ever experienced. None of the tape measurement numbers changed, which is impossible as my clothes are hanging on me now. I’ve lost over 15 pounds, and almost 6% body fat, and none of my measurements are different. My trainer had gone on vacation for the week, so he wasn’t there to help. It was simply deflating after all the work I’ve done.